Frequently Asked Questions

Everything you need to know about shopping with Born in Stockholm

Where are your products shipped from?

All orders are processed and shipped directly from our warehouse in Stockholm, Sweden, ensuring high-quality control and authentic Scandinavian service.

What is your return policy?

We offer a 30-day return window from the date you receive your order. Items must be unworn, unwashed, and include all original tags and packaging.

How long does international shipping take?

Shipping within Europe typically takes 3-5 business days, while international orders outside of Europe generally arrive within 7-10 business days depending on the destination.

How do I know which size to choose?

Each product page features a detailed size guide. Since we follow European sizing standards, we recommend measuring a similar garment you own to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible 'buy now, pay later' options in select regions.

Are your materials sustainably sourced?

At Born in Stockholm, we prioritize high-quality, durable materials. We are committed to increasing our use of organic cotton and recycled fabrics in every new collection.